Life not so good for GoodLife Fitness: CRTC levies $300,000 penalty for "robocalls"

David Elder and Lindsay Gwyer -

According to Isaac Asimov’s First Law of Robotics, a robot may not injure a human being.  According to the CRTC’s Unsolicited Telecommunications Rules, it must also not make telemarketing calls without explicit consent.

As part of its stated commitment to crack down on telemarketing violations, the CRTC  announced on August 23, 2011, that GoodLife Fitness Centres has paid a penalty of $300,000 as part of a settlement with the CRTC over violations of telemarketing rules.

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Government launches Anti-Spam website, but where's the beef?

David Elder -

As the expected proclamation in force of Canada’s Anti-Spam Legislation nears, the Government recently announced the launch of a new “Fight Spam” website; however, the site currently provides only a high-level overview of the new law, rather than a detailed compliance guide for businesses.

Likely, there will continue to be some uncertainty with respect to the practical application of the new law to specific business scenarios, until the CRTC, the Competition Bureau and the Office of the Privacy Commissioner have had an opportunity to actually apply the law, hopefully providing some guidance to the business community through the ongoing publication of decision summaries or guidelines.

The new website appears to be intended to offer plain-language guidance to consumers and businesses with respect to the general requirements of the new law, offering overviews of the main provisions of the statute and the bodies charged with its enforcement.  The site also includes a series of Frequently Asked Questions, advice as to how individuals and businesses can protect themselves against spam and other electronic threats and links to other resources, such as tips from the Office of Consumer Affairs on how users can recognize and protect themselves against phishing and spyware.

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