Membership has its privileges: CRTC proposes to disconnect telecom providers for failure to join complaints body

David Elder -

The CRTC has initiated a public proceeding to show cause why certain telecommunications service providers should not have their telecommunications services disconnected, in light of their failure to become members of the agency responsible for handling subscriber complaints.

The Commissioner for Complaints for Telecommunications Services Inc. (CCTS) is an independent consumer agency tasked with resolving complaints from consumers and small businesses relating to retail telecommunications services for which the CRTC no longer requires a tariff. 

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Many business concerns remain following revisions to anti-spam regulations

David Elder -

Much-anticipated revisions to the originally proposed Electronic Commerce Protection Regulations provide some useful clarifications and additional exemptions with respect to Canada’s Anti-Spam Law (CASL), but many concerns remain with respect to the potential over-reach of the not-yet-in-force law and the unnecessary and burdensome financial and administrative obligations that it may impose on legitimate business activity.

In fact, while the revised Regulations do respond to some of the concerns raised with respect to the previously proposed regulations – and indeed, the Act as a whole - the new Regulations may be more notable for what they don’t include than for what they do cover. 

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CRTC declines request to review TELUS compliance with Canadian ownership rules

David Elder -

The CRTC has refused a request by Globalive Wireless Management Corp. (operating as Wind Mobile) to initiate a review of the ownership structure of TELUS Corporation (TELUS Corp.) and TELUS Communications Inc. (TCI) in order to determine whether they might be operating in contravention of Canadian ownership rules.

Wind Mobile had suggested that approximately 48% of the beneficial holders of the voting shares of TELUS Corporation were located outside of Canada, and submitted that this provided compelling evidence that TELUS Corp. had exceeded the maximum 33 1/3% non-Canadian voting interests permitted for a carrier holding company by the Canadian ownership requirements, which are set out in the regime created by the Telecommunications Act and the Canadian Telecommunications Common Carrier Ownership and Control Regulations (the Regulations).

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Crossing the line: Supreme Court of Canada to consider balance between privacy rights and freedom of expression in picket line videotaping case

David Elder -

In an important constitutional case, the Supreme Court of Canada has granted leave to hear an appeal from a decision that found that the application of privacy law to the videotaping of individuals crossing picket lines infringed the Canadian Charter of Rights and Freedoms.

 As we noted in a previous post, the judgment in question considered the activities of a union that had videotaped picketing activity during a strike at an Edmonton casino.  Like other Canadian private sector privacy laws, Alberta’s Personal Information Protection Act (PIPA), generally requires the consent of individuals for the collection, use and disclosure of their personal information, including videotaped images of identifiable individuals.  The union, which did not obtain such consent, videotaped and photographed the picket lines in order to publicize the images of individuals crossing the lines. 

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CRTC guidance on check-boxes for e-marketing likely to tick off business community

David Elder -

Although the date on which Canada’s Anti-Spam Legislation (CASL) may come into force is uncertain, the CRTC has issued two bulletins that provide guidance as to how to comply with the new law, once proclaimed in force.

But while some of the new guidance is helpful, other provisions will likely create significant operational concerns for businesses.

The Commission is the body charged with oversight and enforcement of most provisions of the new law, including the core provisions respecting commercial electronic messages (CEMs), alteration of transmission data and the installation of computer programs.  In addition, the CRTC has the power to make regulations under the Act with respect to certain matters.

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Canadians to get new consumer code for wireless services

David Elder -

In a shift from its largely hands-off approach to the regulation of wireless services, the Canadian Radio-television and Telecommunications Commission (CRTC) has announced that it will develop a mandatory code to address the clarity and content of mobile wireless services contracts and related issues -- but will continue not to regulate the rates for such services.

In its reasons for instituting such a code, the Commission cited consumer concerns and complaints about the terms under which mobile wireless services are offered in Canada, as well as near unanimity from consumer groups and wireless service providers as to the need for such a code.

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Performers and makers of film soundtracks not entitled to broadcast royalties

In a ruling issued July 12, 2012, the Supreme Court upheld the decisions of the Federal Court of Appeal and the Copyright Board in Re: Sound v. Motion Picture Theatre Associations of Canada, concluding that performers and makers of sound recordings are not entitled to royalties for the broadcast of their recordings in film or on television as part of a movie soundtrack.

Under section 19 of the Copyright Act, performers and makers of sound recordings are entitled to remuneration when their recordings are performed or telecommunicated to the public. However, the section 2 definition of “sound recording” excludes a “soundtrack of a cinematographic work where it accompanies the cinematographic work.” “Soundtrack” is not defined, but the appellants had argued that it means the whole aggregate of sounds accompanying the film, and not the individual pre-existing sound recordings incorporated into the soundtrack. They contended, therefore, that royalties should be collected when those recordings are broadcast as part of a film’s soundtrack.

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Previews of musical works do not infringe copyright

As we've discussed in a number of recent blog posts, the Supreme Court of Canada this week released a number of major copyright-related decisions. In one of these cases, Society of Composers, Authors and Music Publishers of Canada v. Bell Canada (SOCAN), the Supreme Court considered whether there would be a tariff for the communication of previews of musical works over the internet.

Online music previews are short extracts of musical works and assist a consumer in deciding musical purchases. The Copyright Board concluded that those who make previews available, and the users that listen to previews, were entitled to avail themselves of the fair dealing exception under section 29 of the Copyright Act, as listening to the previews constituted research of a purchasing decision (see our previous post). The Federal Court of Appeal upheld the Copyright Board’s decision and SOCAN sought leave to appeal to the Supreme Court of Canada.

In upholding the decisions below, the Supreme Court concluded that the previews constituted fair dealing, applying the test articulated by the Court in CCH Canadian Ltd v. Law Society of Canada (CCH).

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Free delivery! Supreme Court rules no copyright royalties for internet transmission of downloads

David Elder -

In a major, but slim, victory for proponents of electronic commerce, a majority of the Supreme Court of Canada has ruled that online sellers of music and video game downloads are not required to pay more copyright royalties than their “bricks and mortar” counterparts, solely because the products from the virtual stores are delivered via the internet.

In addition, although not considered by the Court, these rulings would also suggest that another copyright tariff, for the delivery of ringtones to mobile phones, may be invalid.

In two decisions that form part of the unprecedented “copyright pentalogy” of copyright tariff appeals heard by the top court last year, the Supreme Court considered whether a download of a recording of a musical work, either on its own or when incorporated into a video game, constituted a “communication to the public by telecommunication,” such that a download could attract a distinct copyright royalty, in addition to the royalty payable to the copyright holder for the reproduction of the work on the buyer’s computer or device. 

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It's official: foreign ownership requirements removed for many carriers

David Elder -

Just before recessing for the summer, Parliament passed amendments to the Telecommunications Act that removed foreign ownership requirements for all but the largest Canadian telecommunications carriers.

As we noted previously, the amendments in question provide that Canadian ownership rules will no longer apply to a telecommunications common carrier if the carrier and all its affiliates have total annual telecommunications revenues that represent less than 10% of total Canadian telecommunications revenues, as determined by the CRTC.  

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