Membership has its privileges: CRTC proposes to disconnect telecom providers for failure to join complaints body
The CRTC has initiated a public proceeding to show cause why certain telecommunications service providers should not have their telecommunications services disconnected, in light of their failure to become members of the agency responsible for handling subscriber complaints.
The Commissioner for Complaints for Telecommunications Services Inc. (CCTS) is an independent consumer agency tasked with resolving complaints from consumers and small businesses relating to retail telecommunications services for which the CRTC no longer requires a tariff.

